Great location, and lovely heritage hotel. Rooms good (beds a little on the soft side for me but still comfortable!) Bathrooms clean and rooms made up each day. Great little jacuzzi and secluded courtyard garden for pre-dinner drinks was a bonus. The staff were incredibly helpful with booking restaurants and taxis; nothing was too much trouble.
Heather
September 2023
The location is perfect and the staff are so bright, cheery and helpful. The jacuzzi is very welcome after hot days slogging round the sights. The breakfast is a welcome bonus and delicious. The room was a good size and we overlooked the courtyard which was an oasis of calm. Just perfect.
Alison
July 2023
- The staff is excellent 10/10. Very polite and kind. Especially Giulia at the front desk, who are extremely patience and very helpful with our issue on parking ticket. It was our personal parking issue and not related to the hotel at all but is really do listen and really do try to help. Amazing service! - The breakfast is great and breakfast staff are extremelt delightful and very attentive - The hotel location is superb! Extrmely near the train station and consider very close to piazza and the Duomo. - The hotel decoration is lovely, and swimming pool in also very welcome! - the room is clean and well decorated.
Peace13
November 2022
Location is near the station and the center at the same time. There are additional amenities as it is a boutique hotel. Breakfast is good. The lady at the reception is nice, unlike the old guy who never said goodmorning and goodbye.
Nadine
February 2023
I am used to stay at this hotel since 2015. It's always a pleasure to be there. There's no other hotel I want to go. I enjoyed everything the welcoming, the personal, the bedroom, the breakfast and the personal who are so nice. I can't wait to come back and stay longer... Firenze is one of the best city in the world and believe me I travel a lot all over the world. This hotel offers so much it's a pleasure believe me I have tested other hotels since I know Firenze since 1993. Best regards !
Marie-josée
January 2023
The property is really well located for both the train station and the centre of Florence attractions. The hotel is clean and the rooms are a large size. We travelled with a 3 month old baby and the hotel made all the arrangements with the cot for our arrival. We were made to feel very welcome by the staff. The pool area was nicely enclosed from the sun when it was so hot and so a nice place to relax in the shade. The breakfast was also well presented and a wide selection.
George
September 2022
The breakfast was wonderful. Wide selection of continental and warm breakfast items. The hotel itself was absolutely beautiful. Very cozy and delightful place. The location is perfect to walking right into downtown Florence. The spa facilities are small but nice. The staff was extremely hospitable and we loved all our interactions with them. They made us feel really well taken care of.
Savvysmart
September 2022
Excellent location. Such nice staff, breakfast great - staff really attentative. Jacuzzi and courtyard and bar brilliant. We jad twin room on street no noise but lousy Wi-Fi. Having said that excellent Wi-Fi at breakfast and downstairs. Our room was large with lobby area and big Bathroom with shower and long Bath. We drove and valet parking excellent and prompt. Car stored safely and locally. A great city hotel. Nothing glitzy just traditionally charming. We will stay again. Thank you
Amanda
August 2022
Staff was really professional. Breakfast has lots of choice and service was great. Beds are huge and comfy, AC is working well but cannot tune it. There was a "swimming pool", it is nice to be able to go take a dip when it is really hot in the summer. The suite (higher rate) was amazing. HUGE room with sofa and desk, huge bathroom with shower and bathtub. The area is quiet and it is also very close to the historic centre + many good restaurants.
Bernard
August 2022
Service was amazing. We had a full day outing planned for one of the days during our stay that had us leaving the hotel early in the morning and we would miss breakfast. The gentleman who checked us in offered to have a to go breakfast waiting for us at the front desk on the morning of the outing. Very friendly staff/ Excellent service across the hotel... bartender, staff at breakfast, and front desk attendants.
Patricia
April 2023
Reservations:
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